Innovative UX Researcher with 7+ years of experience in conducting user-centered research to inform product design and development. Skilled in qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and data analysis. Proven track record of translating research insights into actionable recommendations that enhance user experiences and drive business growth. Adept at collaborating with cross-functional teams to align research objectives with product strategies and business goals.
06/2019 - present, Senior UX Researcher, Qualcomm, San Diego
- Lead user research initiatives for mobile technology products, focusing on 5G applications and IoT devices
- Conduct in-depth user interviews, usability tests, and surveys to gather insights on user behaviors and preferences
- Analyze and synthesize research data to identify key user pain points and opportunities for improvement
- Present research findings and recommendations to stakeholders, influencing product roadmaps and design decisions
05/2016 - 05/2019, UX Researcher, Adobe Systems, San Jose
- Designed and executed user research studies for Creative Cloud applications, including Photoshop and Illustrator
- Utilized a mix of qualitative and quantitative research methods to evaluate user experiences and inform feature development
- Created personas, user journey maps, and other deliverables to communicate user needs and behaviors to the product team
- Collaborated with UX designers to iterate on prototypes based on user feedback and usability test results
08/2014 - 04/2016, Junior UX Researcher, Intuit, Mountain View
- Assisted in planning and conducting user research for TurboTax and QuickBooks products
- Supported the development of research protocols, screeners, and discussion guides
- Participated in data analysis and helped create research reports and presentations
09/2012 - 05/2014, Master of Science in Human-Computer Interaction, Carnegie Mellon University, Pittsburgh
09/2008 - 06/2012, Bachelor of Arts in Psychology, University of California, San Diego
- User Research Methodologies
- Usability Testing
- Data Analysis
- A/B Testing
- Prototyping Tools (Figma
- Sketch)
- Survey Design











































