Motivated Technical Writer with 7+ years of experience writing and editing technical documentation for large consulting firms. Adept in reviewing, revising, and maintaining technical documents, as well as creating code documentation for software.
04/2017 - present, Technical Writer, Xec Interactive, Danbury
- Work to create concepts for technical writing based on engineering drawings, engineering documentation, and consultations with subject matter experts.
- Contribute to Information Architecture decisions with a strong understanding of how readers use our resources.
- Write and edit technical documentation for project hardware and software.
- Prepare visual assets, such as animated clips and videos for help center articles.
- Provide field, data definition, and data flow documentation.
- Format technical publications from technical drawings and consultations with technical personnel.
- Continually audit existing content for accessibility, and help to update content to achieve greater accessibility.
07/2015 - 03/2017, Junior Technical Writer, Pyramid, Hartford
- Researched, planned, designed, wrote, and produced customer-facing and support documentation (user guides) in accordance with best practice procedures and regulations.
- Gathered accurate and relevant information by utilizing the product directly and inquiring with experts.
- Participated in project teams and interacted with team members from different departments.
- Attended product design demonstrations and generated and maintained relevant support documentation as needed.
09/2010 - 05/2014, Bachelor of Science in Information Technology, University of Connecticut, Storrs, CT
- English
- Spanish; Castilian
- Dutch; Flemish
- Programming Languages
- Markdown
- HTML
- CSS
- and UNIX
- Application Development
- Attention to Detail
- Complex Problem Solving
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