alexjohnson@email.com | (773) 489-3264 | Springfield, MO, United States
Profile
Highly motivated individual with over 5 years of retail experience, including customer service and inventory management. Proven track record of enhancing store efficiency while maintaining a focus on creating a welcoming environment for all customers. Eager to bring a proactive and team-centric attitude to a role at Target, where a deep understanding of the retail landscape can be leveraged to promote positive experiences for every customer.
Work Experience
03/2020 - present, Retail Associate, Dollar Tree, Springfield
Interfaced with customers daily in completing sales, answering inquiries and locating products on store shelves.
Assisted in achieving a 20% increase in customer satisfaction scores through exceptional service.
Played a key role in inventory management, helping to reduce inventory shrinkage by 15%.
06/2018 - 02/2020, Cashier, Walmart, Springfield, MO
Handled cash, credit and other types of payments through skilled, efficient use of POS systems.
Recognized as "Employee of the Month" three times for outstanding customer service.
Trained 5 new cashiers, emphasizing efficiency, accuracy, and friendly service.
Education
09/2018 - 07/2021, Associate of Science in Business Management, Community College of Springfield, Springfield, MO
06/2014 - 08/2018, High School Diploma, Springfield High School, Springfield, MO
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