Solution-oriented Systems Engineer dedicated to ensuring optimal technology function within complex, high-needs environments. Strong communications skills, able to partner with non-technical leaders to define core business needs, shape technical recommendations, and design/implement innovative systems tailored to unique business needs.
07/2019 - 01/2023, Systems Engineer I, Symantec, Joplin, MO
- Analyzed existing equipment to develop needs-aligned systems and tools, leading the full development lifecycle from initial concepting through rollout.
- Partnered with leadership to uncover key business needs, creating stratgic systems and technology plans to support the achievement of future-state targets.
- Lead engineering technicians in the development of dynamic, scalable business technologies with lasting positive impacts.
- Continuously monitored new systems for issues, leading rapid remediation to reduce business down-time.
09/2016 - 03/2019, Systems Administrator, Apex Ltd, Joplin, MO
- Installed, configured, and maintained complex business technology systems, monitoring systems for efficiency and gaps to drive continuous improvement efforts.
- Oversaw inventory of key IT assets, tracking asset usage.
- Conducted equipment and systems testing, uncovering issues for immediate remediation.
- Shaped and led planned/unplanned maintenance activities.
- Administered all internal accounts and access privileges, maintaining
01/2012 - 05/2016, Bachelor of Science in IT Systems, Missouri Southern State University, Joplin, MO
- French
- Spanish
- English
- Systems Engineering
- Data Management
- IT Design & Development
- Root Cause Analysis
- Testing Suites
- Quality Management
- Team Leadership
- Stakeholder Consultation
- Technical Concept Communication
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