Passionate Sales Manager with a proven track record of helping retail companies to achieve goals and objectives through effective sales leadership and sales processes. Adept in identifying and acting on sales opportunities through networking and the implementation of sales campaigns. Committed to embracing new challenges and constantly learning in this ever-changing industry.
09/2017 - 08/2022, Sales Manager, Eshka Limited, London
- Managed two of the company's busiest London locations and ensured the execution of high business standards.
- Consistently exceeded established quarterly and annual sales goals and profit margins.
- Coached retail team members and oversaw productivity and client relationships, leading to high employee and client retention rates.
- Served as a liaison between the store and corporate teams.
- Developed and executed monthly action plans to drive sales and promote the customer experience. .
- Hired and developed exceptional client-based in-store sales teams, resulting in monthly profit increases of more than £3000 between 2021 and 2022.
- Performed routine sales analysis processes and subsequently proposed actions for improvement.
03/2014 - 08/2017, Sales Associate, Linda Tracy, London
- Maintained a positive selling environment that prioritised the customer experience.
- Worked as a team player to achieve outstanding customer satisfaction rates.
- Worked on a team that saw a 40% increase in overall sales between 2014 and 2017.
- Remained punctual, reliable, and professional at all times.
- Adhered to all retail policies and procedures.
- Performed daily department tasks including re-merchandising, display upkeep, and light cleaning.
09/2010 - 05/2014, Bachelor of Arts in Marketing, University of London, London
- Spanish; Castilian
- English
- Italian
- Marketing and Sales
- Business Development Strategies
- Industry Knowledge
- Leadership Skills
- Excellent Communication Skills
- Problem Solving Skills
- Multitasking Skills
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