Attentive and dedicated sales assistant with 8 years of experience in retail companies. Positive and friendly individual with a passion for ensuring customers receive the highest quality of customer service. Strong communication skills with the ability to upsell products and deliver an outstanding service that keeps customers returning time and again. Seeking role within a company that value their employees and offers a challenging but progressive environment.
06/2018 - 04/2022, Sales Assistant, TP Hughes, Edinburgh
- Greeted customers as they entered the store and offered to assist them with locating items.
- Helped customers to ensure they found what they needed in the store and offered alternatives like online ordering where possible.
- Handled register transactions with accuracy and attention to detail, and upheld store return policy in challenging situations.
- Supported new team member by offering training.
01/2014 - 06/2018, Customer Care Assistant, Burger King, Edinburgh
- Ensured high standards of cleanliness in dining area and toilets.
- Welcomed customers to the store and ensured they felt comfortable.
- Established and maintained positive communication with customers throughout their journey in the store.
- Served customers and ensured accuracy as well as supporting the running of events.
01/2020 - present, HNC Business Management, Open University, Remote
Currently undertaking this 4 year part-time course
- Microsoft Office
- Fast Learner
- Ability to Work in a Team
- Customer Service
- Ability to Work Under Pressure
- Excellent Communication Skills
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