Highly-effective researcher and data analysis professional with a passion for supporting organisations in informed, data-backed decision-making. Demonstrated talent for partnering with teams to lead complex data analytics and research initiatives.
03/2018 - present, Researcher, Digital Insights, Inc., Hull, UK
- Leverage a wide range of methodologies to gather, interpret, and synthesise data for research initiatives.
- Generate key insights into business and project performance, presenting data in a story-driven format to clearly communicate challenges, successes, and progress.
- Evangelise new practices in order to elevate business performance.
12/2015 - 02/2018, Researcher, Saga Ltd., Hull, UK
- Conducted online usability testing, generating recommendations on user needs for product evolution.
- Co-ordinated multiple concurrent projects, adhering to timelines to ensure efficient project operations.
- Partnered cross-functionally across engineering, development, and product teams to drive alignment and leverage data insights.
10/2013 - 11/2015, Data Analyst, Hull Bank, Hull, UK
- Monitored and analysed bank data, generating actionable information on performance and issues to inform ongoing business decision-making.
- Prepared detailed reports, providing recommendations and general insights to leadership team.
- Monitored operations to ensure optimal data quality.
09/2011 - 09/2013, MSc (Hons) in Data Analytics, University of Hull, Hull, UK
09/2008 - 06/2011, BA (Hons) in Data Science, University of Hull, Hull, UK
- Data Analytics
- Research
- Consumer & User Research
- Project Management
- Data-Based Recommendations
- Proposal Development
- User Testing
- Research Method Application
- Attention to Detail
- Report Preparation
- Data Quality
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