Dynamic and reliable personal assistant with 9+ years of administrative experience, mostly spent working for the director of a thriving boutique architectural firm. Superior organisation and communication skills. Adopted a proven time management system that helped boost office efficiency by 19%. Seeking to assist and support the LMNOP Ltd. CEO in guiding the company’s realignment with a new mission statement and business goals.
01/2016 - 03/2022, Personal Assistant, Anderson Group, London
- Serve as personal assistant to the founding director of this small start-up architectural firm as it expands to accommodate a burgeoning clientele.
- Oversee all office functions to optimise efficiency and promote direct communication among staff at all levels.
- Implementing a customised office calendar has enabled the director and reception staff to accommodate a 17% in client bookings.
- Provide administrative support to regularly scheduled office staff meetings and assist with ad hoc/team projects as needed.
02/2014 - 01/2016, Receptionist, Sheffield Club, London
- Was a friendly and helpful first point of contact in this busy social club with 450+ active professional members, including meeting room bookings, hosting visitor tours, and offering information and concierge services to guests.
- Worked proactively to ensure member and guest satisfaction and the smooth running of front-office staff.
- Applied service quality standards for answering all phone calls and emails promptly and follow-up actions were timely and efficient.
09/2012 - 05/2014, DipHE, University of London,
- English
- French
- Ability to Multitask
- Fast Learner
- Ability to Work in a Team
- Computer Skills
- Effective Time Management
- Customer Service
- Knowledge of Office Technology
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