Professional Makeup Artist with 7+ years of experience at high-end beauty counters and with private clients. Dedicated to providing each customer with superior beauty and makeup services. Exceptional knowledge of the latest product lines, application techniques and skin care solutions.
06/2019 - 08/2023, Makeup Artist, Estee Lauder, Manchester
- Creative and technical expertise ensured all guests — 12 to 15 per shift — enjoyed an inspirational and personalised in-store experience.
- Encouraged guests to discuss their wishes and affirm acceptance of suggestions before proceeding with their makeup applications.
- Earned recognition and prizes on 40+ occasions for surpassing monthly sales targets by up to 20%, or attaining the highest number of new and repeat clients.
- Received the most referrals for wedding and fashion show makeup.
- Meticulously cleaned display units, tools and testers throughout the day, in compliance with all safety and sanitation protocols.
- Monitored and logged daily inventory reports, and received department authorisation to replace missing and damaged products.
- Trained new employees and set an example for high-quality customer service and Estee Lauder’s professional standards.
06/2016 - 05/2019, Beauty Advisor, Space NK, Manchester
- Built client relationships by offering outstanding service and product knowledge during makeup application and skin care consultations.
- Helped to drive a sales increase of 16% between 2016 and 2019 by upselling and providing value-added information about makeup trends.
- Had creative input to imaginative merchandise displays and compelling promotional presentations.
06/2015 - 03/2016, Makeup Artist Intern, Gemini Gemini, London
- Demonstrated effective communication and customer service skills, while advancing my knowledge of makeup, beauty trends and application skills.
09/2009 - 05/2015, , Manchester High School for Girls, Manchester
- 4 GSCEs – English, Art and Design, French, Modern Studies
- Personalised customer service
- Mastery of product application
- Wedding and event makeup
- Ability to work in a team
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