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Norman Dunlap
Insurance Agent
norman_dunlap@isp.com | 555-555-5555 | Portland, OR,
Profile
Motivated, results-driven insurance expert who excels at detail-oriented and efficient claims and insurance management. Successful career encompassing experience handling a wide range of complex insurance claims. Highly adept at executing thorough assessments of major insurance claims requests. Excel at conducting in-depth claims investigations and compensation evaluations.
Work Experience
05/2017 - present, Insurance Agent, Country Financial, Portland, OR
- Coordinate claims adjudication.
- Liaise with subrogation and salvage unit in handling third-party recoveries.
- Work with underwritiers to present claim updates and advise on policy wording.
- Conduct ongoing monitoring of claims activities and report to management.
06/2010 - 05/2017, Insurance Sales Agent, Farmers Insurance, Portland, OR
- Facilitated sales of insurance products and services.
- Solicited new prospects and provided exceptional support to existing clients.
- Answered inquiries from policyholders and educated clients on available options.
- Conducted community networking, and attended sales conferences.
01/2010 - 06/2010, Insurance Agent Trainee, Farmers Insurance, Portland, OR
- Acquired insurance sales skills in a hands-on environment.
- Scheduled appointments with prospective clients to ascertain financial resources and insurance needs.
- Generated sales through life and health insurance policy recommendations.
- Consistently delivered outstanding customer service.
Education
09/2007 - 05/2009, Associate of Science in General Studies, Portland Community College, Portland, OR
Skills
- Insurance Sales
- Customer Service
- Underwriting
- General Insurance
- Claims Management
- Commercial Insurance
- Casualty Insurance
- Health Insurance
- Claims Reviews
- Microsoft Office
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