Dynamic HR manager with extensive experience in personnel management and employee advocacy. Adept in working with senior leadership to design and implement HR strategies.
04/2018 - 06/2022, HR Manager, Torrence Inc. , York
- Lead all HR functions of the business and oversee all programs related to employee well-being.
- Increase employee satisfaction ratings by 40% in the first year alone.
- Partner with business leaders to facilitate employee-centred agendas and support a thriving organisation.
- Effectively manage change and nurture relationships within the organisation.
- Establish HR processes that fully align with company strategies.
- Respond to employees in a timely and appropriate manner.
- Manage complex employee relations cases, including dispute resolutions, grievances, and absences.
- Design and implement programs that support employee well-being, inclusion & diversity, performance management, and positive company culture.
06/2015 - 03/2018, HR Assistant, Devaroe, London
- Provided optimal administration support and assisted with various HR tasks such as recruitment, on-boarding, and holiday scheduling.
- Helped to manage the updating and digitisation of personnel files and staff performance reviews.
- Assisted with the new training and development program.
- Oversaw time sheet administration for payroll processes.
- Performed general administration for all filing needs.
- Updated job boards weekly.
09/2010 - 05/2014, Bachelor of Science in Human Resources, Middlesex University London,
- English
- Spanish; Castilian
- Human Resources Management
- Human Resources Information Software
- Employee Recruitment & Retention
- Performance Management
- Complex Problem Solving
- Leadership
- Conflict Resolution
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