Passionate and experienced healthcare social worker with a 10-year track record of providing quality care and support to patients receiving medical treatment. Committed to helping patients navigate through difficult situations and ensuring they receive the care and services necessary. Communicate effectively with other medical staff to optimize productivity and the level of client care that all patients deserve. Skilled in conflict resolution and family counseling.
07/2015 - 05/2020, Healthcare Social Worker, Seattle Health Systems, Seattle
- Carefully assessed each client’s situation to determine appropriate ways to assist and advocate for them.
- Coordinated access to resources for clients and families, following up to ensure successful outcomes and providing communication support when needed..
- Counseled clients and family members during difficult times and stressful transitions.
- Worked closely with other medical professionals to provide comprehensive and beneficial patient care.
- Established a strong level of trust with patients and family members, sometimes following previous negative healthcare experiences.
- Served as a liaison between family members and hospital workers.
04/2013 - 03/2015, Healthcare Social Worker, Bellevue Hospital, Bellevue
- Attained 92% “exceptional” rating in patient satisfaction surveys for providing support to individuals, groups, and families receiving health services.
- Consistently commended for helping clients to access better healthcare and resources.
- Promoted and fostered helpful coping skills to serve clients as they navigated health scenarios.
09/2006 - 05/2009, Master of Social Work, Boston University, Boston
09/2002 - 05/2006, Bachelor of Social Work, Boston College, Boston
- NASW Code of Ethics
- Mental Health Assessments
- Medical Knowledge
- Detail Oriented
- Crisis Intervention
- Time Management Skills
- Social Welfare Policy
Healthcare Social Worker Resume Example
During times of ill health, patients may be scared, unsure how to proceed, or just need someone to talk to. Especially in these times of worry over COVID-19, your job is vital. You know how to listen and to point clients and their families to community resources and other sources of information and assistance.
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As you begin your job search, you will consider how best to highlight your skills, work experience, and professional personality. Resume.io is here to help! Take advantage of our online resume builder, resume templates, and this guide to land you your next job.
Read on to learn how to:
- Attract the attention of hiring managers with a strong resume profile
- Create the story of your career growth in your employment history
- Curate a skills section that makes the most of your work experience
- Make a great visual impression with professionally designed and recruiter-approved templates
We’ll start with your profile (although you may want to write it last), since it sits atop your resume.
Get inspired by other helpful resumes examples from the same social work sector:
- Caregiver resume sample
- Geriatric Social Worker resume sample
- Drug and Alcohol Counselor resume sample
- Case Manager resume sample
- Community Outreach Coordinator resume sample
- Babysitter resume sample
- Nanny resume sample
- Juvenile Counselor resume sample
- Social Worker resume sample
- Youth Service Specialist resume sample
- Medical Social Worker resume sample
Profile Summary Example
Why would you want to write this important section last?
Because it summarizes the story you are telling in the rest of your resume, it may be beneficial to develop all the details before you commit to the big picture.
Your profile (also known as a career summary, objective or personal statement) should tell of your greatest achievements as a medical social worker. It should also give a clear idea of your professional style. Ask yourself the following questions to help you get started:
- Is there a case I handled that had a great resolution?
- Can I point to my case management data to highlight my efficiency?
- Do I specialize in a subcategory of healthcare such as substance abuse treatment?
- What words can I use to describe my professional personality? Am I calm, sensitive, an excellent listener? What do I emphasize and value in my work ethic?
You have 3-5 sentences here to make your case. Be proud of your accomplishments and let it show here. If there is something you want to say that doesn’t fit here, remember that your healthcare cover letter offers another opportunity.
See example content below.
Passionate and experienced Healthcare Social Worker with a proven track record of providing quality care and support to patients receiving medical care. Committed to helping patients navigate through difficult situations and ensuring that they receive the care and services necessary. Adept in communicating effectively with an interdisciplinary team to lead to ultimate productivity and the level of client care that all patients deserve. Skilled in conflict resolution and family counseling.
Employment History Example
Healthcare social worker is a broad category. In this section, you will get to pinpoint any specialties you have, and how your career has developed during your years of experience. Do this by making each bullet point count. Instead of simply listing responsibilities under each job title, use an achievement-focused method and show off your abilities with strong action verbs.
Write:
- Conducted discharge planning for a 50-person hospital wing.
- Made follow-up calls to all patients within 48 hours of discharge.
- With input from families, created detailed treatment plans for home health care and communicated them to patients.
Write:
- Did discharge planning.
- Called patients to follow up.
- Wrote home health care plans.
The more details and data you can put in your resume work experience section, the better you are highlighting your skills.
Most healthcare social work occurs in hospitals, but you may also have experience in nursing homes, rehabilitation centers, or other medical centers. Make sure you note any in which you have worked. If you have been a clinical social worker or case manager in a different area, list that as well. Many of the skills you have used are transferable to healthcare work.
Remember that your resume should clearly demonstrate your ability to advocate for the needs of clients who are in hospital or healthcare settings. You may also be responsible for performing thorough assessments of clients, as well as your ability to communicate with medical team members to support the needs of your clients. You also must be able to find community and government resources that will improve the lives of their clients. Healthcare social workers also help clients navigate all aspects of healthcare including medical, financial, mental and social services needs. Try to show experience in each of these areas.
Your resume should be personalized for each job listing. This will help you get past the Applicant Tracking System (ATS) that is ranking your resume based on keywords, phrases, and other data, but it will also tell your prospective employer that you have read the job description and truly want that position.
See example content below.
- Carefully assessed the situation of each client to determine appropriate ways to assist them.
- Managed caseloads efficiently.
- Coordinated access to resources for clients and families.
- Counseled clients and family members during difficult times and stressful transitions.
- Worked closely with other medical professionals to provide comprehensive and beneficial patient care.
- Established a strong level of trust between myself and patients.
- Served as a liaison between family members and hospital workers.
Education Resume Sample
Most healthcare social worker jobs require an MSW (master of social work) degree, however, there are some cases where a bachelor’s degree in social work is adequate.
List all degrees and certifications here. Any honors or distinctions should be noted here as well. If you hold a degree higher than a bachelor's degree, you may leave out your high school. You can list certifications here, or create a separate section highlighting them.
See resume sample content below.
- 2006-2009 Boston University, Master of Social Work Boston, MA
- 2002-2006 Boston College, Bachelor of Social Work Boston, MA
Skills Section
Your skills section is an at-a-glance section that tells recruiters whether you have the skills they seek, but also gives them an idea of which skills you believe are most important for the job.
We suggest creating a master list that you can refer to and add to as your skills grow. Consider all the specific skills and knowledge you need in your job. For example, you must have a deep understanding of the NASW Code of Ethics, human behavior, sociology, and psychosocial assessments. You also need knowledge of social welfare policy, community resources and programs. These are your hard skills. Your ability to communicate with clients, medical staff and other members of the care team; be organized and efficient; and solve problems are your soft skills.
Choose the skills that best match the job description. Aim for a mix of hard and soft skills. Try to include high-level skills that may distinguish you from other candidates.
See resume example content below.
- NASW Code of Ethics
- Mental Health Assessments
- Medical Knowledge
- Detail Oriented
- Crisis Intervention
- Time Management Skills
- Social Welfare Policy
- Medicare Regulations
- Excellent Communication Skills
Layout and Formatting
Your layout should convey the same image as your profile: accomplished and professional. To do that, you should keep your design clean and legible. Make sure your contact information, job titles, and section headings are easy for hiring managers to find. Do not put personal data in headers or footers because some ATS software will not read those correctly.
Try a template from one of our Professional or Modern categories to get you started. We also recommend using a resume builder tool such as Resume.io’s to take the guesswork out of formatting.
You’ve already gotten a jumpstart. You’re ready to go out there and secure your next job as a healthcare social worker!
