Licensed and experienced Door Supervisor seeking a position within a reputable establishment to ensure the safety and security of patrons and staff while maintaining a welcoming environment.
01/2020 - present, Door Supervisor, Manticore Security Ltd., Manchester
- Conducted thorough security checks of patrons, including ID verification and bag searches
- Monitored the entrance and interior of the venue, promptly addressing any suspicious activities or potential threats
- Resolved conflicts and de-escalated tense situations using verbal communication skills and physical intervention when necessary
- Collaborated with other security staff and management to maintain a safe and enjoyable environment for guests
- Assisted with crowd control during peak hours and special events
02/2017 - 02/2020, Security Officer, Showsec, Manchester
- Patrolled assigned areas, identifying and reporting any security breaches or safety hazards
- Responded to emergency situations, providing first aid and contacting emergency services when required
- Monitored CCTV systems and access control points to prevent unauthorised entry
- Provided excellent customer service, directing patrons and answering their inquiries
- 01/2017, SIA certified, London Security College, Manchester
- Valid SIA (Security Industry Authority) Door Supervisor license
- Proficient in conflict resolution and de-escalation techniques
- Excellent observational and problem-solving skills
- Strong verbal and written communication abilities
- Physically fit and able to stand for extended periods
- First Aid and CPR certified
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