Enthusiastic and customer-focused barista seeking a position in a reputable coffee shop to deliver exceptional service and create high-quality beverages while contributing to a positive and welcoming atmosphere in a coffee shop.
02/2022 - 01/2024, Barista, The Spinnaker Cafe, Portsmouth
- Prepared and served a wide range of coffee and tea-based beverages, ensuring consistency and quality
- Provided excellent customer service, greeting customers, taking orders, and offering personalized recommendations
- Maintained a clean and organized work area, adhering to health and safety regulations
- Assisted in managing inventory, restocking supplies, and conducting daily cash reconciliations
- Trained new team members on coffee preparation techniques and customer service standards
02/2020 - 02/2022, Server, Carluccio's, Portsmouth
- Delivered prompt and friendly service to customers in a fast-paced restaurant environment
- Collaborated with team members to ensure efficient order processing and table turnover
- Maintained a clean and tidy dining area, regularly cleaning tables, floors, and restrooms
- Assisted in preparing and plating food items according to restaurant standards
- Extensive knowledge of coffee and tea-based beverages
- Skilled in operating and maintaining professional coffee machines
- Excellent interpersonal and communication skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Proficient in point-of-sale (POS) systems and cash handling
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