Hardworking, detail-oriented and service-driven food service professional. Consistently maintain a positive attitude within fast-paced high-stress environments. Skilled at use of various POS systems to take customer orders and execute customer transactions.
06/2019 - present, Server, Olive Garden, Atlanta, GA
- Consistently deliver excellent customer service, resulting in positive feedback and increased customer loyalty.
- Work closely with team members to ensure efficient restaurant operations and high customer satisfaction levels.
- Complied with all health and safety regulations in maintaining a clean and organized dining area.
05/2017 - 05/2019, Cashier, Walmart, Decatur, GA
- Handled cash and credit card transactions accurately in operating cash register and POS system.
- Supported customers by addressing product inquiries and resolving complaints in a professional manner.
- Restocked shelves and maintained a clean, organized and sanitized checkout area.
01/2018 - 12/2020, Volunteer Experience, Atlanta Community Food Bank, Atlanta, GA
- Volunteered to sort and pack food donations for distribution to local families in need.
- Collaborated with other volunteers to organize fundraising events and food drives.
- 05/2021, Bachelor of Science in Hospitality Management, Georgia State University, Atlanta, GA
- GPA: 3.8/4.0
- English
- Spanish
- Food Service
- Communication Skills
- Customer Service
- Health & Safety
- Cleaning & Sanitization
- Cash Handling
- POS Systems
- Teamwork
- Attention to Detail
- Positive Attitude
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