A dedicated and customer-focused retail professional with 5+ years of experience as a cashier and customer service assistant. Proficient in handling transactions, managing checkout operations, and providing exceptional customer service. Strong skills in cash handling, inventory management, and conflict resolution. Known for reliability, accuracy, and ability to work effectively in fast-paced environments.
06/2021 - present, Senior Cashier, Tesco Superstore, Manchester
Operate multiple POS systems processing over 200 transactions per shift with 99.8% accuracy
Handle cash, card payments, and Tesco Clubcard operations
Train and mentor new cashiers on store procedures and customer service protocols
Assist with cash office duties including till reconciliation and safe deposits
03/2019 - 05/2021, Cashier, Sainsbury's, Manchester
Processed customer transactions and managed various payment methods
Assisted customers with Nectar card registration and promotions
Maintained a clean and organized checkout area
Performed age verification checks for restricted items
09/2015 - 06/2017, BTEC Level 3 Diploma in Business, Manchester College, Manchester
Merit
09/2010 - 06/2015, GCSEs, Abraham Moss High School,
Mathematics (B), English (C), Business Studies (B), IT (C)
- Fast Learner
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Cash handling and till reconciliation
- Electronic Point of Sale (EPOS) systems: NCR
- IBM
- Toshiba
