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Emily Walker
ASDA
emily.walker@email.com | (617) 555-4321 | Leeds, West Yorkshire,
Profile
Friendly and hardworking retail professional with over 5 years of customer service experience in fast-paced supermarket and high street environments. Proven ability to provide excellent customer care, maintain tidy and well-stocked shelves, and operate tills accurately. Committed to supporting team goals and creating a positive shopping experience. Seeking to bring strong communication and organisational skills to a Customer Assistant role at ASDA.
Work Experience
04/2021 - present, Customer Service Assistant, Sainsbury’s , Leeds City Centre
- Assisted 150+ customers daily with queries, returns, and locating products.
- Replenished stock on shelves and ensured accurate product labelling.
- Operated self-checkout systems and handled till transactions efficiently.
- Recognised as “Star Colleague” for excellent teamwork and punctuality.
06/2018 - 03/2021, Retail Assistant, Primark, White Rose Shopping Centre, Leeds
- Maintained clean, organised displays and fitting rooms.
- Supported delivery unloading and backroom stock management.
- Advised customers on clothing sizes, stock availability, and promotions.
- Trained new staff on shop floor duties and customer interaction.
10/2016 - 05/2018, Sales Assistant (Part-Time), Greggs , Headingley, Leeds
- Prepared and served bakery items while maintaining food hygiene standards.
- Took customer orders efficiently during high-volume morning rushes.
- Operated tills and managed basic opening/closing duties.
Education
- 01/2016, Level 2 Diploma in Retail Skills, Leeds City College,
Skills
- Customer service & complaint handling
- Stock replenishment & merchandising
- Cash handling & EPOS operation
- Health & safety awareness
- Team collaboration
- Flexible availability (weekends/evenings)
