Dedicated Amazon employee with over 5 years of experience in operations and logistics. Proven track record of optimising processes, improving efficiency, and driving customer satisfaction. Skilled in data analysis, problem-solving, and cross-functional collaboration. Committed to contributing to Amazon's mission of being Earth's most customer-centric company while continuously learning and adapting in a fast-paced environment.
09/2019 - present, Operations Manager, Amazon UK, Bristol
- Oversee daily operations and logistics for the Bristol fulfilment centre
- Implement process improvements, resulting in a 15% increase in productivity
- Collaborate with cross-functional teams to ensure seamless product flow and timely delivery
06/2017 - 08/2019, Assistant Operations Manager, Amazon UK, Bristol
- Assisted in managing a team of 50+ associates
- Monitored and analysed key performance metrics, driving continuous improvement
- Contributed to the successful launch of new product lines and fulfilment capabilities
09/2013 - 06/2017, BSc (Hons) Business Management, University of Exeter,
- Operations Management
- Logistics and Supply Chain
- Data Analysis and Reporting
- Process Improvement
- Leadership and Team Management
- Problem-solving
- Communication
- Adaptability and Learning Agility
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